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PRIVACY POLICY

General

This privacy policy applies to all personal data collected and processed by Glaswerken Steve Gedopt BV via its webshop and related services. Alumé respects the privacy of its customers and ensures that personal data is handled with care.

Data Collection

Alumé collects personal data in the following ways:

  • When placing an order

  • When subscribing to the newsletter

  • When contacting customer service

  • Through cookies and similar technologies
     

The collected data may include name, address, email, phone number, payment details, and browsing behavior.

Purpose of Data Processing

Personal data is processed for the following purposes:

  • Processing and delivering orders

  • Handling payments and invoicing

  • Sending newsletters and promotional offers (if consent is given)

  • Improving the website and user experience

  • Complying with legal obligations

Data Protection

Alumé takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Employees only have access to data necessary for their tasks.

Data Sharing with Third Parties

Alumé does not sell personal data to third parties. Data may be shared with:

  • Payment providers to process transactions

  • Shipping partners for order delivery

  • IT service providers for website functionality

  • Legal authorities if required by law

Retention Period

Personal data is retained as long as necessary for the purposes mentioned in section 3 or as required by law.

Rights of Data Subjects

Customers have the right to:

  • Access their personal data

  • Correct or delete data

  • Restrict processing

  • Object to data processing

  • Data portability
     

Requests can be sent to alume.antwerp@gmail.com.

Cookies

Alumé uses cookies to improve website functionality and analyze user behavior. Users can manage cookie preferences in their browser settings.

Changes to the Privacy Policy

Alumé reserves the right to modify this privacy policy. The latest version will always be available on the website.
 

For questions regarding privacy, please contact us at alume.antwerp@gmail.com.

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